FAQ

🛍️ 1. What kind of products do you sell?

We offer a handpicked collection of affordable, problem-solving products — from trendy watches to useful daily essentials — all curated with care by our family-run team.

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🚚 2. How long does shipping take?

Orders are processed within 1–2 business days and typically delivered within 5–7 business days across India via trusted courier partners like ExpressBees and Shadowfax.

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📦 3. Do you offer free shipping?

Yes! We offer free shipping on all orders above ₹2000. For orders below that, standard shipping charges apply.

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🔄 4. Can I return or exchange my product?

Yes, we accept returns and exchanges within 7 days of delivery, but only if the item is damaged or incorrect and accompanied by an unboxing video. Return shipping is ₹100, paid by the customer.

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❌ 5. Can I cancel my order?

Orders can be cancelled before they are shipped. Contact us via WhatsApp or email as soon as possible if you need to cancel.

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💳 6. What payment methods do you accept?

We accept UPI, Net Banking, Credit/Debit Cards, and Cash on Delivery (COD). No extra fee for COD.

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🔍 7. How do I track my order?

Once your order is shipped, you’ll receive a tracking link via email. You can also use the tracking feature on our website to stay updated.

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📞 8. How can I contact IndianGetup?

You can reach us anytime at:
📧 krishakbari2454@gmail.com
📱 +91 82382 92976
📍 Surat, Gujarat, India